Zebra OneCare at BlueStar

Every Hardware Sale is a Potential Zebra OneCare^TM Sale. Sales Made Simple!

Customers depend on Zebra devices every day to keep their business up and running.
How can you ensure predictable performance, critical operations and improved business outcomes, while eliminating unbudgeted repair expenses?
Zebra OneCare^TM maintenance plans provide repair services, tech support, software support, LifeGuard security software updates, online tools and device repair visibility with cloud-based VisibilityIQ OneCare^TM.

	5 Reasons why you should sell Zebra OneCare^TM
	Customer Retention Stay close to your customers and their business processes. Increase customer satisfaction and loyalty as their trusted advisor to create more ‘stickiness.’

	Growth and Expansion Let Zebra handle post-sale repair and support while you focus on your core business. Upsell current customers with enhancements.

	Profitability Build deeper customer relationships and leverage Service Renewals to encourage annuity service revenues. Services provide a platform for you to expand your own service capabilities.

	LifeGuard Security Support Valid Zebra OneCare^TM maintenance plans are the only way for customers to receive LifeGuard security releases to help protect their Zebra mobile computing devices against cyber-attacks and security breaches.

	VisibilityIQ OneCare Insight Your eligible Zebra OneCare^TM customers have access to our cloud-based dashboard for deeper insight into repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics reports and more.

It gives your customers instant business intelligence about their Zebra devices, when and how they need it.
With Zebra’s VisibilityIQ you have the data-driven, actionable insight business intelligence tool to get the most from your devices, workers and tasks.
Get a host of reports via VisibilityIQ OneCare^TM

On Time Delivery
Trend of repaired/replaced devices shipped on time

Repair Return Rate
Tracks Return Rate over a 12-month period. NTF and Damage too.

Repair Repeat Rate
Trend of repaired devices returning within 30 days

And much more...

Protection. Partnership. Potential.
Leverage Zebra OneCare^TM to Boost Your Business
Enrich your customer connections with services that endure beyond the initial sale.

Select the plan that will best help you support your customers!


Term 1, 3 or 5 years OS Software and Lifeguard Security updates 8x5 local time live technical support Device Diagnostic Tool VisibilityIQ OneCare^TM	TSS Features Plus: Term 2 or 3 years 5-Day repair turnaround from depot receipt Functional failure, Wear and Tear coverage VisibilityIQ OneCare^TM	With Accidental Damage SV Features Plus: Additional 10 or 20% accidental damage repairs covered across the duration of the contract VisibilityIQ OneCare^TM	Full Comprehensive Coverage SV Features Plus: Term 3 or 5 years Full Comprehensive coverage 3-Day repair turnaround from depot receipt VisibilityIQ OneCare^TM	Essential Features Plus: Term 3 or 5 years Full Comprehensive coverage Advanced device replacement 24x7 technical support Spare pools management Device commissioning VisibilityIQ OneCare^TM