The technology in our products has made Lenovo an industry leader. Lenovo knows and understands that it must continually earn the trust and confidence of our customers. We recognize that we can always do better and are committed to pursuing and following industry best practices.

Rigorous product testing means our android tablets have amongst the lowest failure rate in the category at 0.16%. And our quality translates into reduced returns & repairs with a yearly warranty claim rate of 1.96%.

**2021 Lenovo cumulative rates, consumer and commercial.

A ROM in terms of the Android OS is the OS interface, including apps and firmware that have been loaded into the read-only memory of the device. Users can change this firmware and interface by changing or updating the ROM. This process is called ‘flashing a ROM’.

With select Lenovo Android Tablets, Anti-Illegal ROM Flash allows enterprises/schools to essentially “lock” their devices. Preventing misuse by restricting access to unauthorized data or entertainment apps. Meaning devices are used only for their intended purpose.

1. Make sure that your tablets are powered off and kept away from power supplies.
2. Before wiping your tablet, disconnect all the external power supplies, unplug the tablet, and remove the cables.
3. Do not immerse your tablets in any cleaning product.
4. Only use soft, lint-free cloths. Avoid using abrasive cloths, towels, tissues, or similar items.
5. Unless otherwise specified for a particular product, keep liquids away from your tablets.
6. Make sure the ports and sockets do not get moist.
7. Do not use any spray, bleach, or abrasive products.
8. Do not spray the cleanser directly on your tablet