Covers all functional failure. Includes labor costs and all spare parts, except wear parts, but includes fitting of wear parts. Repair services will be performed by the nearest SATO Technical Centre.
All functional failure and all printer parts including the printhead. Print head will be included free of charge up to 300km total usage of printer (*) Option Units: All parts for cutters, dispensers and RFID can be included when the “Option Contract” is also purchased. Please refer to “SATO Value Support “ description for other terms.
Exchanges customer’s printer with a printer that SATO sends the next working day for critical application. It includes, labor, logistic in one-way, spare parts, It excludes wear parts.
SATO services are also available for your CURRENT printers without penalty fee
EXPLORE OTHER SATO SERVICES
SATO ALERT SERVICES
A network-based asset management tool that sends maintenance alerts via email. It helps prevent printer issues by translating data into actionable measures and ensuring timely maintenance, thereby eliminating downtime and improving operational efficiency.
SATO ONLINE SERVICES (SOS)
A cloud-based, IoT-enabled system that acts as a virtual customer engineer, providing remote preventative maintenance and error detection for SATO CL4/6NX series printers. This system ensures real-time monitoring and troubleshooting, reducing downtime and improving efficiency without needing an on-site engineer.
∗Not included in the promo
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