Welcome to the Citizen ISV Partner Program
Competition in the software industry is fierce. From recruiting and retaining top talent to building a great product–everything you do serves the goal of providing exceptional user experience to your customers.
We get it. We also understand the importance that reliable, high-quality hardware plays in delivering solutions that just work and look great. We want to be your go-to printing partner. That’s why we’ve crafted a high-value partnership program for ISVs built around peace of mind and value.
The Pillars of Our Program:- Rock-Solid Guarantees and Warranties
- Market Development Assistance
- Aggressive ISV-Only Discounts
- Access to Exclusive Products
- Real Relationships

Program Benefits
| Benefit | A-Level | B-Level |
| Discounted Pricing on Citizen POS and Mobility printers | Platinum Plus | Gold |
| Access to Specialized IoT-Capable Product from Citizen | ||
| Sales and Technical-level Training from Citizen Systems America | ||
| Ability to Register Deals with Citizen Systems America | ||
| Invitation to Any Citizen Systems America Exclusive Partner Events | ||
| Engagement with a Citizen Systems America BDM | Maximum | Moderate |
| Marketing Development Funding | A-Level | B-Level |
| Hot Swap Pool for Next-day Air Printer Replacements* | ||
| 4-year Extended Warranty on Point-of-Sale Printers* | ||
| Product Customization Access (Private label, FW/PID) Based on Unit Volume Thresholds |
Watch the ISV Partner Program Overview (Webinar)
Glenn Williams, Vice President of Corporate Strategy and Alliances at CITIZEN Systems America outlines and answers questions about the ISV Partner Program.





